Frequently Asked Questions
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Do you accept returns?
Swapna Rani® allows returns and exchanges within 21 days of delivery for items purchased directly from Swapna Rani®, provided they are in new, unused, and pristine condition with all protective materials, tags, and stickers intact in the original packaging, along with the original sales receipt.
Key Requirements for Returns
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Timeframe: You must initiate the return or exchange within 21 days of delivery.
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Condition: The item must be in new, unused, and pristine condition.
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Packaging: All protective materials, tags, and stickers must be in place and in the original packaging.
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Documentation: The original sales slip must be included.
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Country of Purchase: Returns and exchanges must typically be made within the country where the purchase was made.
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Quality Control: Swapna Rani® will perform a quality control inspection on the returned item.​​
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Where is all the jewelry from?
All of our Swapna Rani® Jewelry is designed by our in-house jewelry designer. Our master craftsmen manufacture it with utmost diligence, in Los Angeles.
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What if I want the same item but in white gold or rose gold?
All of our items are customizable, from a gold color to the sizes of each piece. We specialize in commission orders.
